What is named-patient supply (NPS)?
It is product sourcing and documentation coordination for an identified patient's medicine requirement, subject to the applicable prescription, receiving-party and import conditions. The route and required authorisations must be checked for the specific destination and product.
Who should coordinate a patient-specific request?
The treating clinician, hospital, pharmacy or authorised importer should establish the prescription and receiving route as applicable. A patient or representative may start with a product enquiry, but that enquiry does not replace the required clinical or import review.
Can I ask about a medicine that is difficult to source?
Yes. Send the exact medicine, strength, dosage form, manufacturer preference, quantity and destination. The team can review availability and requested documents; a catalogue listing or enquiry does not confirm stock, therapeutic equivalence or destination approval.
Does a prescription guarantee that an overseas shipment can proceed?
No. A prescription is one part of the review. Product status, importer permissions, any required authorisations, carrier restrictions and receiving arrangements also need confirmation for the intended destination.