We work with pharmacies, hospitals, healthcare institutions, importers, distributors, wholesalers and trade partners seeking pharmaceutical and healthcare products from India.

Send the product name, strength, dosage form, quantity and destination country through the website, email or WhatsApp.

If any required information is incomplete, our team will contact you to obtain the remaining details before proceeding.

Product name, strength, form, pack preference, quantity, destination, delivery priority and buyer or company details help us prepare an accurate quotation.

No fixed minimum order quantity is applied by Global Medicines Export. You may enquire for the quantity you need, and we will review availability, pack size, shipping suitability and quotation feasibility before confirmation.

Yes. Individuals may submit an enquiry or place an order where the requested product can be supplied and shipped to the destination. Product availability, documentation, destination requirements and payment details are confirmed before dispatch.

Yes. Share the required generic name, strength, dosage form and quantity, and our team will check availability through suitable supply channels.

Availability may include different manufacturers, brands, strengths or pack sizes. The offered option will be clearly stated in the quotation before confirmation.

You may mention a preferred manufacturer, brand, pack size or country-specific requirement when sending an enquiry. We will check availability and, where the exact option is not available, may share suitable alternatives for your approval before quotation or dispatch.

Temperature-sensitive products are reviewed case by case. Before accepting an order, we assess product storage requirements, route suitability, packaging options, estimated transit time and destination conditions. If cold-chain or special handling is required, this will be discussed before confirmation and may affect availability, shipping method, cost and dispatch timing.

Pricing depends on the product, manufacturer, quantity, availability, destination, packaging and selected shipping method.

Price and availability are confirmed before the quotation is accepted and payment is made.

No. Once payment is received against the accepted quotation and the order is confirmed, the agreed price remains fixed.

Additional charges apply only if the buyer requests and approves a change to the product, quantity, destination, packaging or shipping arrangement.

Available payment methods are shared with the quotation. Payment is generally accepted by bank transfer or through approved third-party payment platforms that may allow the buyer to use a credit card, debit card or another supported payment method, while settlement is received into our bank account.

Standard in-stock orders are normally processed within 2-5 business days. International delivery is generally estimated at 7-21 business days after dispatch, depending on the service and destination.

See the Shipping Policy for more detail.

Where tracking is included with the selected service, the tracking number is shared after dispatch. The first carrier scan may take one or more business days to appear.

The buyer or recipient is responsible for confirming whether the product may be lawfully imported, possessed, distributed or used in the destination country. Unless specifically included in the quotation, destination duties, taxes, brokerage, inspection, storage or similar local charges are payable by the recipient.

Our team can provide available shipment and product documents where needed, but customs decisions and local import requirements remain outside our control.

We support enquiries for destinations around the globe. Final dispatch depends on product availability, carrier serviceability, destination rules, documentation requirements and any restrictions that may apply to the specific product or country.

Prescription requirements vary by product and destination country. A prescription or supporting document may be required if requested by destination customs, a carrier, a payment partner, a regulator or another authority involved in the import process. Buyers should be prepared to provide valid documentation where their country requires it.

Contact us as soon as possible. Available options depend on whether sourcing, packing, documentation or dispatch has started.

See the Returns and Refunds Policy.

Keep the items and original packaging, take clear photographs or video, and contact us promptly with the order and tracking numbers.

Our team will review the information and explain the available replacement, credit or refund options.

Where a refund is approved, it is normally initiated within 5-7 business days using the original payment route or another mutually agreed method. The time required for the amount to appear may depend on the bank, card issuer, payment provider and country.

An approved resolution may be issued as a full refund, partial refund, account credit or replacement, depending on the confirmed issue and the buyer’s preference.

Information is used to respond to enquiries, prepare quotations, process transactions, arrange delivery and provide support.

See the Privacy Policy for more information.